IDC's Jason Andersson Discusses Social Business
Jason Andersson covers European unified communications (UC) with a focus on desktop UC, contact centers, and social media. He is also responsible for IDC's Nordic Enterprise Communications service and carries out extensive Nordic- and EMEA-based research and consulting covering telecommunications in general, service providers, and vendors in the UC space, including contact centers and social media and services. He provides research, market analysis, competitive analysis, case studies, end-user surveys, and related consulting across the UC and collaboration application areas.
For more information on IDC's end user focused research on this topic, email firstname.lastname@example.org